Parcel delivery company
  • English
    • Français
  • Private customers
    • Track a parcel
    • Reschedule a delivery
    • Send a parcel
    • Find a pickup point
    • Help
  • E-commerce professionals
    • Your business account
    • Our e-commerce solutions
    • Colis Privé Essential
  • Join us
    • Become a delivery partner
    • Working for Colis Privé
    • Become a pickup point
  • About
    • About us
    • Our CSR commitments
    • Our news
  • Help

Need help?

Find answers to your questions.

I am a private customer

I am an e-commerce professional

I am a delivery company

Frequently Asked Questions

  • Comment devenir partenaire de livraison Colis Privé ?
  • Comment préparer votre colis pour effectuer un retour ?
  • Comment contacter le Service Client Colis Privé ?
  • Mon colis a du retard
  • J'ai eu un avis de passage
Logo Colis Privé

Customer

  • Track a parcel
  • Reschedule a delivery
  • Send a parcel
  • Find a pickup point
  • Need help

E-merchant

  • Your business account
  • Our e-commerce solutions
  • Colis Privé Essential
  • Terms of the offers

About us

  • About us
  • Our CSR commitments
  • Our news

Join us

  • Become a delivery partner
  • Working for Colis Privé
  • Become pickup point

Others websites

  • BE
  • NL
Accès sourd et malentendant

Deaf or
hard of hearing?

Click here

  • CGU
  • Legal Notice
  • Privacy Policy
  • Cookie Policy
  • TGO
  • ADR standards
  • © 2025 Colis Privé by CEVA Logistics
Logo CEVA